Legal notice

TERMS & CONDITIONS

By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before placing an order.

Product Availability

All products are subject to availability. ILANÉE reserves the right to limit quantities, discontinue products, or refuse or cancel orders at any time without prior notice.

Product Representation

We make every effort to display our garments, colors, textures, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, fabric characteristics, artisanal production methods, and natural differences in materials.

Pricing & Payments

All prices displayed on this website are listed in EUR unless otherwise stated. ILANÉE reserves the right to modify pricing at any time without notice. Orders will only be processed upon successful payment confirmation.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed. ILANÉE is not responsible for delays caused by shipping carriers, customs procedures, force majeure events, weather conditions, or other circumstances beyond our control.

Customs Duties & Import Taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes, and additional fees imposed by the destination country. These charges are not included in the purchase price or shipping costs and remain the sole responsibility of the customer. ILANÉE is not responsible for customs delays, refused shipments, or additional charges resulting from unpaid import fees.

Returns & Exchanges

All returns and exchanges are subject to our Return Policy. Returned items must be unworn, unused, and returned in their original condition and packaging. ILANÉE reserves the right to refuse returns that do not meet these requirements.

Made-to-Order & Custom Pieces

Made-to-order, pre-order, and custom garments may require extended production times and are generally non-refundable unless otherwise required by applicable law.

Intellectual Property

All content on this website, including but not limited to images, branding, logos, designs, text, graphics, and product designs, is the intellectual property of ILANÉE and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, ILANÉE shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products purchased, shipping delays, customs procedures, or inability to use our services.

Right to Refuse Service

ILANÉE reserves the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of the Netherlands.